Privacy Policy

1. Information We Collect

When you use Aurum Car Rentals, we may collect the following information:

• Personal Identification: Name, mobile number, and email address provided when making a booking or enquiry.
• Trip Information: Pickup and drop locations, travel dates, and vehicle preferences.
• Usage Data: Pages visited, browser type, and IP address (via standard server logs).

2. How We Use Your Information

• To process and confirm your car rental booking.
• To contact you regarding your booking status, changes, or confirmation.
• To send promotional messages (only with your consent; you may opt out at any time).
• To improve our website and services.
• To comply with legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your information is shared only with our chauffeurs and operations team, solely for the purpose of completing your booking.

4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorised access.

5. Cookies

We use session cookies strictly necessary for the operation of our website (e.g., maintaining your booking session). We do not use tracking or advertising cookies.

6. Your Rights

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for promotional communications at any time.

To exercise any of these rights, contact us at grittytechserv@gmail.com.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

For any privacy-related queries, please contact us at:
📧 grittytechserv@gmail.com